A lesson from ATMs: Don’t add features your users don’t want!
Angus Gordon
An annoying ATM feature has made me think about what we do when we make websites, and not saying “yes” to a new feature unless we know our users want it.
Angus Gordon
An annoying ATM feature has made me think about what we do when we make websites, and not saying “yes” to a new feature unless we know our users want it.
